If you’re trying to stream content from Netflix on your Roku, and it isn’t working, this article will show you how to fix the issue.
The “Netflix not working on Roku” is a problem that many people have been having. The issue has been resolved by the release of the Netflix app for Roku TV.
Are you facing issues with streaming Netflix on Roku? If so, here are a few solutions that will help you overcome the issue. The issue could be with the internet, outdated software & firmware, Netflix server, and more. Regardless of the reason, try the following solutions to fix Netflix not working on the Roku issue.
What to Do If Netflix Isn’t Working on Your Roku
Note: The solutions below are applicable to all Roku devices and Roku-enabled Smart TVs from Hisense, TCL, Philips, JVC, and Sharp.
Step 1: Verify Netflix’s server.
Basic troubleshooting procedures would take up a lot of time. Before troubleshooting, it’s usually a good idea to see if there’s a Netflix server problem or if there’s a maintenance window. Netflix has made it easy for viewers to keep track of the platform’s current condition on its official website.
If the fault is with the server, the user will have to wait until Netflix fixes it. Netflix understands the importance of its large user base and will not allow the website to be down for an extended period of time.
Step 2: Restart your computer’s internet connection.
Users are aware that all streaming takes place via a steady internet connection. If your Netflix on Roku isn’t functioning, make sure your internet connection is at least 1.5 Mbps. Speedtest by Ookla is one of the finest third-party applications for checking the internet’s reliability and speed. If your internet speed is less than what you need, consider upgrading to a plan with more stability and restarting your router to reestablish a connection with your service provider. Then, to resolve the connection problem, contact your internet service provider.
Step 3: Disconnect from the VPN on the device.
If you’re using a VPN on your Roku device, be sure you switch it off before going to Netflix. Users who attempt to view prohibited material over a VPN are flagged by the Netflix site. It may also result in license concerns if users obtain movies or television that are not authorized to be accessible to them.
Step 4: Check for Netflix and Roku updates.
Netflix has a global audience, thus any issues or malfunctions reported by users must be addressed almost once. It constantly updates apps in a timely manner to address issues and guarantee that the platform is adequately optimized on all devices. Here’s how to go about it.
1. From the Roku’s home screen, go to the “Settings” option.
2. Select the “Software Update” option from the System tab.
3. Select “Check Now” from the drop-down menu. And update both the Netflix and Roku OS by following the on-screen prompts.
4. Verify that the app is up to date and that Netflix is working properly on Roku.
Step 5: Turn on the Roku.
Restart the Roku device and update the operating system for basic troubleshooting.
1. Turn off the Roku device first.
2. Unplug the gadget from the power source and wait at least a minute for it to drain.
3. Connect the gadget to the power source once again and wait for it to turn on. Check to see whether the Netflix app is working properly now.
Step 6: On Roku, reinstall the Netflix application.
If the problem persists after upgrading Netflix, the user will need to reinstall the software on their Roku device. It’s possible that random mistakes have corrupted Netflix’s installation files. Here’s how to go about it.
1. On the device, hit the “Home” button on the Roku remote, then choose “Streaming channels” from the menu.
2. From the list of apps, choose Netflix and push the “Ok” button on the remote.
3. Finally, press the “Remove Channel” button to remove the Netflix app from your Roku device.
4. Now go to the “Roku Store” and search for the Netflix app to install on the device.
Step 7: Go back to the factory settings on your Roku.
Last but not least, you may try resetting the Roku to factory defaults.
1. On your Roku remote, press the home button.
2. Go to the Settings -> System.
3. Select Advanced System Settings from the drop-down menu.
4. Choose Factory Reset and wait for the device to reboot itself.
5. Reinstall the Netflix app and begin streaming your media material after the reset.
Experiment with all of the available troubleshooting options. However, if the issue persists, it is preferable to seek assistance from the supporting staff. Customer support from Netflix or Roku would be able to better help the consumer in resolving the problem and enjoying continuous Netflix watching on a Roku device.
If you are having trouble watching Netflix on your Roku TV, there are a few things to try before contacting support. Reference: netflix not working on roku tv 2022.
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